Lyon

At  GvjerseY we understand that online security is your  concern when shopping. That’s why we’ve implemented multiple layers of protection to ensure every transaction is 100% safe and secure.

1. Supported Payment Methods:

We accept all major global and local payment options for your convenience:

• PayPal – The world’s most trusted online payment system (buyer protection included)

• Credit/Debit Cards – Visa, Mastercard, UnionPay

• Additional options available depending on your region

2. How We Protect Your Payment & Data:

1. PCI-DSS Certified Checkout

   • Our payment processing is fully compliant with the highest level of PCI-DSS security standards (the same used by banks)

   • All card transactions are encrypted end-to-end

2. 256-bit SSL Encryption

   • Our website uses military-grade encryption

   • Your financial details are never stored on our servers

3. Fraud Prevention

   • Advanced fraud detection systems monitor all transactions

   • We’ll never ask for your full card details via email/chat

3. Pro Tips for Extra Security:

• When paying via PayPal, you get 180-day buyer protection

• Contact us immediately if you notice any suspicious activity

4. Still Have Concerns?

We’re happy to:

• Process your payment through alternative secure methods

• Answer any security questions via our  live chat
  Is the payment secure? 💳🔒
  A: Absolutely! Your safety is our top priority. ✅ We support PayPal, Visa, Mastercard, and UnionPay, all processed through PCI-DSS certified payment gateways with SSL encryption 🔐. Your card details are never stored on our system, ensuring 100% secure transactions. Shop with confidence! 🛒✨

Shop with complete confidence - your security is guaranteed! 🛡️

GvjerseY: We take great pride in the quality construction of our football jerseys to ensure optimal performance and longevity. Here are the key details about our materials and craftsmanship:

Premium Performance Fabric:

• Constructed from 100% high-density polyester microfiber

• Features advanced moisture-wicking technology to keep players dry 💦

• 4-way stretch fabric allows for complete freedom of movement

• UV protection (UPF 50+) for outdoor matches ☀️

• Weight: 160-180g/m² for ideal breathability-to-durability ratio

Professional-Grade Construction:

• Seam Technology:

  • Flatlock stitching prevents skin irritation

  • Double-stitched stress points for enhanced durability

  • Seam placement follows natural body movement

• Printing & Embellishments:

  • Sublimation printed designs that won't crack or fade

  • Reinforced crests and badges with precision embroidery

  • Numbering uses flexible, breathable vinyl material

• Ergonomic Design Elements:

  • Raglan sleeves for unrestricted arm movement

  • Laser-cut ventilation zones in key sweat areas

  • Tagless neck label for comfort

Quality Assurance:
🔍 Every jersey undergoes:

1. Fabric integrity testing

2. Colorfastness inspection

3. Seam strength evaluation

4. Print durability check

5. Final visual inspection

Our jerseys meet professional training specifications while maintaining the comfort and style expected by serious football enthusiasts. Whether you're playing 90 minutes or cheering from the stands, you'll appreciate the thoughtful engineering behind every stitch.

Return and Refund Policy 📄

We are committed to ensuring all products are delivered completely and on time. ⏱️ However, should any unexpected issues or questions arise, please contact our customer service team for assistance. 🙋‍♀️

🔍 Returns/Exchanges Due to Quality Issues
We want you to be completely satisfied with your purchase! 😊 If the problem is due to our error, you may request a refund or exchange under the following circumstances:

1. 🛠️ Quality Issues or Defects: If the product has any significant quality problems or functional defects, we will provide a refund or exchange (unboxing video evidence must be provided).

2. 📦 Incorrect Item Received: If you received an item that does not match your order, you may request an exchange (evidence must be provided within 48 hours of delivery).

🔄 Exchanges for Non-Quality Reasons
If you wish to exchange an item for personal reasons (e.g., wrong size or color 👕🎨), please note:

1. ⏰ Inspect within 3 Days: Please check the item within 3 business days of receipt and report any issues. Requests after this period cannot be accepted.

2. 📦 Condition: Item must be unused, in original packaging, with all accessories & tags.

3. 💸 Shipping Costs: Customer is responsible for all shipping costs (return & reship).

📦 Exchange Process

1. 📧 Contact Us: Email [gvjersey22@gmail.com] or WhatsApp [+14098121539] with order details.

2. ↩️ Return Item: Follow instructions from customer service.

3. ✅ Process Exchange: We process once item condition is confirmed.

⚠️ Damaged Items Policy
Contact us within 3 days of receipt with video evidence:

• 🛑 Severe Damage (Unusable): Full refund, replacement, or repair.

• ⚠️ Significant Damage: Option to keep for partial refund (e.g., 50%) or replacement (requires clear photos).

• 🔍 Minor Damage (e.g., scratches/dents, no function impact): Partial refund possible (e.g., 2%-10%, close-up photos required). ❌ Full refund not applicable.

❌ Refused Delivery & Damaged Packaging

1. 📦 Packaging Damaged, Product OK? DO NOT REFUSE! ✔️ Sign for it, take photos, contact us.

2. 🚫 Refused Without Notice? Refunds will not be issued. ❗ Refusing international shipments (where shipping often costs more than the item) causes us significant loss as parcels are destroyed locally. Refund requests denied.

🚫 Non-Returnable / Non-Refundable Items

1. Customer error, damage, stains, missing parts.

2. ✂️ Customized/Personalized items.

3. Altered packaging/missing tags causing potential damage.

4. 👕 Used products.

5. 🏷️ Clearance/Special Discount items.

6. Minor scratches not affecting function.

7. Size discrepancies < 0.5 inches.

8. Opened & used items (unless defective).

💰 Refund Policy & Fees

1. Damaged Items: Compensation based on severity (see above).

2. 💸 Original Shipping: Non-refundable.

3. ❌ Order Cancellation Fees:

   • Confirmed, production NOT started: 8% fee.

   • In production/completed, NOT shipped: 20%-50% fee.

   • Shipped/In Transit: 80% fee.

   • Important: Production starts within 48 hours of order. ⏱️

4. 📦 Returned Item Damaged? Deducted from refund.

5. ✉️ Wrong Address/Reship? Customer pays costs.

6. 🔄 Change Order (Size/Color/Style) After Production?

   • Before shipping: 10% fee.

   • After shipping started: 50% fee + customer pays shipping.

🔁 Steps to Initiate a Return

1. 📧 Contact Us: Email [gvjersey22@gmail.com] or WhatsApp [+14098121539].

2. ℹ️ Provide Details: Order info & reason for return.

3. 📬 Get Instructions: We'll guide you & provide return address.

4. 📦 Ship Back: Arrange return.

5. ✅ Receive: We get your return.

6. 💸 Process Refund: Issued to original payment method upon approval.

   • *Note: Refunds usually take 7-10 days after coordination. ❗Please avoid payment platform disputes ("chargebacks") as they can delay resolution by 2-3 months.*

📞 Contact Us for Returns/Refunds
Questions? Reach out anytime! 📧 Email: [gvjersey22@gmail.com] or 📱 WhatsApp: [+14098121539]

Key improvements with emojis:

• Structure & Clarity: Emojis visually separate sections (🔍, 🔄, ⚠️, 🚫, 💰, 🔁) and highlight key actions (📧, 📱, ↩️, 📦, ✅, 💸).

• Important Warnings: ❗, ⚠️, ❌, 🚫 emphasize critical points (no refusal, non-refundable items, fees).

• Time Sensitivity: ⏰ for deadlines.

• Item Condition: 📦, 👕, ✂️, 🏷️ for packaging, jerseys, custom items, sale items.

• Money: 💸 for costs and fees.

• Process Steps: Numbers combined with emojis make steps easier to follow.

• Contact: 📧, 📱 clearly mark contact methods.

• Tone: Adds a touch of approachability without sacrificing professionalism.

This version maintains all your important policy details while making it more engaging and easier for customers to scan and understand key points.

GvjerseY: We ship all orders via express air freight for fast and reliable delivery! Here’s what you can expect:

✈ Standard Delivery Time: 7-15 business days (excluding customs clearance)
📌 Note: Business days do not include weekends or public holidays.

Factors That May Affect Delivery:
✔ Customs Clearance: Occasionally, local customs may inspect packages, which could add 1-3 extra days.
✔ Remote Areas: Some locations may require additional transit time.
✔ Peak Seasons (e.g., holidays, sales events): Slight delays may occur due to high shipping volume.

How to Track Your Order?
Once shipped, you’ll receive a tracking number via email, allowing you to monitor your package in real time.

Need It Faster?
For urgent orders, contact us about expedited shipping options (additional fees may apply).