Shipping policy
Shipping Policy
Thank you for shopping at GV Jersey. We’re committed to delivering your order quickly, safely, and transparently. Below is everything you need to know about how and when your items will arrive.
📦 1. Order Processing Time
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Orders are processed within 1–3 business days after payment.
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Customized items may take up to 5 business days to prepare.
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You'll receive a confirmation email after payment.
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Need to make changes? Contact us within 24 hours. After that, orders can’t be modified.
🚚 2. Estimated Shipping Time
| Region | Estimated Transit Time |
|---|---|
| Germany / UK | 7–10 business days |
| Other EU countries | 10–15 business days |
| Australia | 8–12 business days |
| UAE & Saudi Arabia | 8–14 business days |
🚨 Transit times exclude processing time and local delivery delays (e.g., holidays or weather events).
💰 3. Shipping Costs
Buy 2 or more items = FREE SHIPPING worldwide
| Region | 1 Item Shipping Fee |
|---|---|
| UK, Germany, France, Italy, Spain, Portugal, Netherlands, Poland, Australia | $4.90 |
| Sweden, Austria, Belgium, Denmark, Ireland, Croatia | $6.99 |
| UAE & Saudi Arabia | $7.99 |
Final shipping fees are shown at checkout based on your country.
🔍 4. Tracking Your Order
Once your order ships, you’ll receive an email with a tracking link.
Track your package here:
🌐 https://www.17track.net
📩 Check your spam/junk folder if you don’t see the tracking email.
📮 5. Shipping Carriers
We primarily use Cainiao Global for international shipping. Final delivery is handled by local partners:
| Country | Carrier | Website | Contact |
|---|---|---|---|
| Germany | DHL / Hermes | dhl.de / myhermes.de | 1-800-225-5345 / 040 593 551 111 |
| USA | USPS | usps.com | 1-800-275-8777 |
| UK | Royal Mail | royalmail.com | 03457 740 740 |
| Ireland | An Post | anpost.com | (+353 1) 705 7600 |
| Italy | Poste Italiane | poste.it | 800 316 181 |
| Spain | Ecoscooting | ecoscooting.com | +34 919 032 917 / customersupport@ecoscooting.com |
| UAE | Aramex / Fetchr | aramex.com / fetchr.us | Check local website for contact |
| Saudi Arabia | Aramex | aramex.com | +966 11 265 7777 |
❓ Package Delayed?
If your order hasn’t arrived within the expected timeframe:
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Check your tracking link
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Contact your local courier
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Or reach out to our team — we’re here to help
🛟 Need Help?
📧 Email: gvjersey22@gmail.com
📱 WhatsApp: +1 409-812-1539
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