Shipping policy

Shipping Policy

Thank you for shopping at GV Jersey. We’re committed to delivering your order quickly, safely, and transparently. Below is everything you need to know about how and when your items will arrive.

📦 1. Order Processing Time

  • Orders are processed within 1–3 business days after payment.

  • Customized items may take up to 5 business days to prepare.

  • You'll receive a confirmation email after payment.

  • Need to make changes? Contact us within 24 hours. After that, orders can’t be modified.

🚚 2. Estimated Shipping Time

Region Estimated Transit Time
Germany / UK 7–10 business days
Other EU countries 10–15 business days
Australia 8–12 business days
UAE & Saudi Arabia 8–14 business days

🚨 Transit times exclude processing time and local delivery delays (e.g., holidays or weather events).

💰 3. Shipping Costs

Buy 2 or more items = FREE SHIPPING worldwide

Region 1 Item Shipping Fee
UK, Germany, France, Italy, Spain, Portugal, Netherlands, Poland, Australia $4.90
Sweden, Austria, Belgium, Denmark, Ireland, Croatia $6.99
UAE & Saudi Arabia $7.99

Final shipping fees are shown at checkout based on your country.

🔍 4. Tracking Your Order

Once your order ships, you’ll receive an email with a tracking link.

Track your package here:
🌐 https://www.17track.net
📩 Check your spam/junk folder if you don’t see the tracking email.

📮 5. Shipping Carriers

We primarily use Cainiao Global for international shipping. Final delivery is handled by local partners:

Country Carrier Website Contact
Germany DHL / Hermes dhl.de / myhermes.de 1-800-225-5345 / 040 593 551 111
USA USPS usps.com 1-800-275-8777
UK Royal Mail royalmail.com 03457 740 740
Ireland An Post anpost.com (+353 1) 705 7600
Italy Poste Italiane poste.it 800 316 181
Spain Ecoscooting ecoscooting.com +34 919 032 917 / [email protected]
UAE Aramex / Fetchr aramex.com / fetchr.us Check local website for contact
Saudi Arabia Aramex aramex.com +966 11 265 7777

❓ Package Delayed?

If your order hasn’t arrived within the expected timeframe:

  • Check your tracking link

  • Contact your local courier

  • Or reach out to our team — we’re here to help

🛟 Need Help?

📧 Email: [email protected]
📱 WhatsApp: +1 409-812-1539